Skip to content

FAQ’S

KNOWLEDGE CENTRE

Welcome to the Creatr Knowledge Centre, the hub for quick answers and insights. Explore and find solutions to your questions, empowering your content creation journey.

What is Your Pricing Structure?

Our pricing structure is designed to be flexible and creator-centric. We propose our fees as a percentage of the net revenue generated during our collaboration. This percentage is determined on a case-by-case basis, taking into consideration various factors such as your existing subscriber base, content quality, engagement levels, and specific goals. Our approach is subjective because we believe in tailoring our services to match your unique needs, ensuring a fair and customised partnership that aligns with your growth objectives.

What should I expect from the proposal process?

During the proposal process, which typically takes us 48 hours to complete, you can expect a detailed breakdown of our services, costs, and strategies. We will work closely with you to create a plan that aligns with your objectives.

What should I expect from the onboarding process?

The onboarding process involves a seamless transition where we gather necessary information, set up accounts, and establish communication channels. We ensure a smooth start to our partnership.

What is a discovery call?

After submitting your application, you may be asked to schedule a Discovery Call. This is an initial conversation where we get to know you better, understand your goals, and assess how we can best assist you in achieving success on your content creation journey.

Do I keep the rights to my content?

Yes, you retain full ownership and control of your content. We work to enhance your content’s visibility and reach while respecting your creative rights.

What type of creators do you work with?

We work with creators across various niches and backgrounds, including models, influencers and more. Our core emphasis lies in recognising the potential within every creator. Thanks to our robust promotional strategies, we have the confidence to work with creators at any stage of their journey, including those who are just beginning.

What are your promotion strategies?

Our promotion strategies include a mix of paid campaigns, organic growth techniques, social media management, and collaborative efforts with other creators.

Can I set up a call to discuss further?

Of course! You can schedule a call with our team to discuss your goals, explore our services, and determine how we can best assist you once you have submitted your application via our application form.

How much content am I expected to produce?

There’s no one-size-fits-all answer — it really depends on your goals, your audience, and the strategy we build together. That said, we’re in the content business. The more consistently you create, the more opportunities there are to drive revenue. Our team helps you find that sweet spot: a content flow that fits your lifestyle and fuels growth.

If I accept Creatr’s proposal, how long before Creatr begins producing results?

Over 90% of our creators double their revenue within the first 30 days of our collaboration. We don’t send proposals lightly — only to those we know we can scale. If you’ve received one, it’s because we’re confident we can deliver fast, meaningful results. It’s why top creators trust us — and why our reputation speaks for itself.

How long are your contracts for?

We start with a 3-month term — enough time to build momentum and see real results. After that, it shifts to a simple monthly rolling agreement. It’s a flexible setup designed to grow with you, not lock you in.

What are all the responsibilities from the creator?

Your main focus is creating — that’s where your time and energy should go. We handle the rest: strategy, promotion, operations, and growth. All we ask is that you stay engaged with our team and deliver content we can build on. Think of it as a creative partnership — with full support behind the scenes.

I don’t have any prior experience; will my application be considered?

Although our primary focus is on significantly enhancing existing accounts, we do consider newcomers as well. When evaluating applications, we take various factors into consideration.

Why was my application declined?

It’s important to understand that we meticulously evaluate every application before making a decision. Our confidence in our ability to achieve significant financial success with each client we onboard is high. Onboarding entails a substantial allocation of resources and dedication from our end. Consequently, we choose to collaborate with creators with whom, based on the information provided, we have a high level of confidence in achieving maximum success.

What is an account audit?

After our discovery call, we conduct a full audit of your social media presence and monetised platforms. We do this to deeply understand your brand, audience, and potential — and to ensure we’re the right fit. We only work with creators we know we can scale, and this audit is how we make that call.

How do you handle custom requests?

Our approach to handling custom requests is straightforward. When a custom request is received, we promptly communicate it to you, the creator. You then have the discretion to either accept or decline the custom request.

How do I communicate with my client manager?

Every creator we work with is assigned a dedicated client manager — in your time zone — along with direct access to our leadership team. You’ll be placed in your own structured group chat, organised by department (marketing, sales, content, etc.), so communication is always clear and efficient. Your client manager is your go-to person, backed by a full team that’s genuinely invested in your growth.

How frequently will I interact with my client manager?

That’s up to you. Some creators prefer daily check-ins, others opt for a weekly rhythm — we’re set up to support both. Your dedicated client manager is always available, and your structured team chat ensures fast, direct access whenever you need it. We’re hands-on, but never overbearing — just solid support, tailored to how you like to work.

How do I start working with you?

Click ‘Join Creatr’ at the top of our website to get started. Once you’ve submitted your application, our team will review it and be in touch within 24 hours. We keep it selective — but if it’s a fit, things move quickly from there.

Do you organise my content?

Yes — content organisation is a core part of what we do. We structure your content across platforms to ensure it’s strategic, accessible, and ready to monetise. We make sure your content is easy to access, easy to repurpose, and always aligned with what your audience wants — so nothing goes to waste, and every piece works harder for you.

How do I pay Creatr?

We invoice you weekly for our percentage of the net revenue generated across your monetised platforms. It’s simple, transparent, and aligned with your earnings — so we only succeed when you do.

Is hiring Creatr’s managed services a tax write-off?

Depending on your location and circumstances, hiring our managed services usually can qualify as a tax-deductible business expense. Consult with a tax professional for specific guidance.

Who can access my content, and is it secure?

We apply strict access controls and security measures in accordance with the UK GDPR and the Data Protection Act 2018. Your personal data and content are only accessible to you and your assigned account manager or authorised staff/contractors under contract.

All staff and contractors are bound by Data Processing Agreements (DPAs) that:

  • Prohibit unauthorised access or disclosure;
  • Restrict international transfers unless appropriate safeguards (e.g. SCCs or IDTAs) are in place;
  • Require encrypted access, secure devices, and role-based permissions.

We do not allow shared devices or unauthorised third-party access. All data handling is governed by our Privacy Policy and Cookie Policy.

Are there any financial risks when starting with Creatr?

No — there’s no upfront cost or hidden fees. We work on a performance-based model, meaning we only earn when you do. Once we’ve agreed to work together, we invest our time, strategy, and team into growing your revenue. It’s a true partnership — and the risk sits with us, not you.

asset

DIDN’T FIND AN ANSWER?

Drop us an email, and our amazing team is geared up and excited to tackle any and all your questions

asset

READY TO DOUBLE YOUR EARNINGS?

Join the fastest growing Influencer agency today